1. What is the weight capacity of your swim rings?
Our adult swim rings generally support up to 100–120 kg (220–265 lbs). Children’s models are designed for ages 6–12 with a safe and comfortable fit.
2. Are your swim rings safe for non-swimmers?
Our swim rings are designed for recreational floating. They are not life-saving devices. Non-swimmers and children should always be supervised by an adult.
3. What materials are your swim rings made of?
We use thickened, eco-friendly PVC. This material is durable, non-toxic, and suitable for repeated use in pools, lakes, or calm waters.
4. How do I inflate and deflate the swim ring?
Each swim ring has a standard air valve. A manual or electric pump can be used for inflation. To deflate, open the valve and press the ring to release air. Store the swim ring dry and deflated to extend its lifespan.
5. Can I travel with the swim ring?
Yes. Our swim rings are lightweight and foldable. When deflated, they fit easily into a suitcase, beach bag, or backpack, making them convenient for travel.
6. Are the handles and backrests comfortable?
Many of our swim rings include ergonomic handles and inflatable backrests. These features are designed to provide added stability and comfort while floating.
7. What should I do if my swim ring is damaged?
Each product comes with a repair patch for small punctures. Clean and dry the area before applying the patch. For larger issues, you can contact our customer service at [email protected] for assistance.
8. Do you offer different sizes or designs?
Yes, we offer a variety of sizes, colors, and designs, including fun styles like avocado floats, mermaid tails, mesh loungers, and tropical prints.
9. How long does shipping take within the U.S.?
Orders are typically delivered within 10–20 business days, depending on your location. A tracking number will be sent by email once your order has shipped.
10. Is payment secure on your website?
Yes. We use encrypted payment gateways to protect your personal and financial information. We accept PayPal, Visa, Mastercard, and Discover.
11. Customer Support
If you have questions about your order, product usage, or returns, you can reach us at:
Email: [email protected]
Phone: +1 (337) 244-8958