1. What is the weight capacity of your swim rings?
Our adult swim rings generally support up to 100–120 kg (220–265 lbs). Each product may have slightly different specifications, so please check the individual product page for precise details or contact our customer service at [email protected].
Children’s models are designed for ages 6–12 with a safe and comfortable fit.
2. Are your swim rings safe for non-swimmers?
Our swim rings are intended for recreational floating only. They are not life-saving devices. Adults should always supervise non-swimmers and children when using this product.
3. What materials are your swim rings made of?
We use thickened, eco-friendly PVC that is durable, non-toxic, and suitable for repeated use in pools, lakes, or calm waters.
4. How do I inflate and deflate the swim ring?
Each swim ring comes with a standard air valve. You can use a manual or electric pump to inflate. To deflate, simply open the valve and press the ring to release air. Always store your swim ring dry and deflated to maximize its lifespan.
5. Can I travel with the swim ring?
Yes. Our swim rings are lightweight and foldable. When deflated, they can easily fit into a suitcase, beach bag, or backpack, making them ideal for travel.
6. Do you offer different sizes or designs?
Yes, we offer a variety of sizes, colors, and designs, including fun styles like avocado floats, mermaid tails, mesh loungers, and tropical prints.
7. How long does shipping take within the U.S.?
Orders are typically delivered within 7-9 business days, depending on your location. A tracking number will be emailed to you once your order has shipped.
8. What payment methods do you accept?
We accept secure payments via PayPal, Visa, Discover, Mastercard, and American Express. All transactions are encrypted to ensure your financial information is protected.
9. Customer Support
For questions about your order, product usage, or returns, you can reach our customer support team:
- Email: [email protected]
- Phone: +1 (216) 868-9540